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  #1  
02-18-2004, 08:36 AM
bman bman is offline
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Hi all !
I've bought Pinnacle studio deluxe ver.9 pack(card with software) from USA (internet).
Before that I asked at Pinnacle support if product bought in USA could be PAL compatible and answer was - No prob just switch NTSC to PAL before capturing ( I live in PAL country ).
Installed card in free PCI slot and installed software with original disks.
Till here all went smooth no prob's .
Tryed to use program and got a prob - In preview window I'm getting light green screen with tv program in it . Whole window have light geen lines from bottom to top and I can see tv program behind them .
Picture is on whole window but in window I have only 5/6 of picture - 480 lines instead of 576 .
I can't change TV type form NTSC to PAL as its gray ( disabled???)
In help they write that all products in USA have PAL option disabled .
Funny ha-h-h !!!
I didn't give up and tryed WinDVR 3 as composite coz my cable box is directly connected to card . I've got very nice picture on whole screen with 720x576 resolution .
Same thing when I try with ulead studio 7se - picture on whole screen with full PAL resolution .
iuVCR as composite is giving 720x480 resolution on whole screen - picture is displying only top 480 lines as with Pinnacle software .
DScaler is doing the same but he informing that he is working with DirectShow Driver .
So I checked in software help and they say thet this software is based on directshow drivers .
I come to conclusion that WinDVR and Ulead studio are working with WDM driver and all others with DirectShow and somehow DirectShow driver is supporting only NTSC format ??!!!.
I see that this card is providing superior quality video and I want to use it with hes software but how exectly can I get them to work together ???
I have AverTv cap98 card installed on my system too and I want to leave it as is , hopefully that there is no conflict between them !
Can anyone help me to solve this issue ???
Thank's on advance
bman
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  #2  
02-18-2004, 09:00 AM
incredible incredible is offline
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If I understand you right, WDM Applications do work well and Directshow Appl. do work only in NTSC Mode?

So why don't you use VirtualVCR as its a WDM based application?

And on the other hand I really don't know why you do order such "tricky" things like TV capt. Hardware in US. anyway, as you live in PAL Country.

Did you obtain such a money safe goal by ordering that in US??
Did you searched via Google for some PAL Directshow drivers?
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02-18-2004, 09:23 AM
bman bman is offline
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Quote:
Originally Posted by incredible
If I understand you right, WDM Applications do work well and Directshow Appl. do work only in NTSC Mode?

So why don't you use VirtualVCR as its a WDM based application?

And on the other hand I really don't know why you do order such "tricky" things like TV capt. Hardware in US. anyway, as you live in PAL Country.

Did you obtain such a money safe goal by ordering that in US??
Did you searched via Google for some PAL Directshow drivers?
Ok, OK - I deserve that
First of all , I ordered this Hardware coz It costs only half , yes , less than half in USA ( with delivery ) .
VirtualVCR is working with VirtualDub as capture software , right ??? and VirtualDub is giving error message that driver isn't installed properly
Is there such thing like PAL DirectShow drivers ???? First time I get this idea it sounded to me such nonsense that I even not bothered to search via Goooogle
I'm doing that right now
When I got answer from Pinnacle that there will be no problems with hardware I knew that It's too good to be true but ... I tryed ...
I'm quite sure that finally I'll succeed to solve this stupid problem (with some help) , it's just metter of time as always
Thank's for replay @INCREDIBLE
bman
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02-18-2004, 10:13 AM
incredible incredible is offline
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Quote:
VirtualVCR is working with VirtualDub as capture software , right ??? and VirtualDub is giving error message that driver isn't installed properly
First: Product Companies only give guarantees that their Hardware works properly using the cpature software shipped with the card! So they do not guarantee if everything works fine with other apps! And thats why I always recommend only to buy Hardware, were there have been reports in the www about capture appl. independence, means if you also can use VirtualVCR or VirtualDub without Problems!

In your Case as the Card works with Directshow or WDM Drivers, VirtualVub can't recognise the card as it doesn't use a VFW interface! Means vfw driver.
BUT you can try if a wdmVfw wrapper does make VirtaulDub recognise your card.

Is that a USB Capture Device or really a card? Whats the chip on that card?? A BT8x8 or a Philips 7134 or similair.
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02-18-2004, 11:50 AM
bman bman is offline
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It's reall PCI card !
I can't say wich chip is on it coz I couldn't find any on it ?!
I'll try all options u suggest with great pleasure just to solve this stupid problem - Keep going (every possible way )
U know u see yourself this card must be fully PAL compatible according PINNACLE site :

http://www.pinnaclesys.com/docloader_n.asp?templ=10&doclink=/WebVideo/studioavdvdeluxeversion9/English(US)/doc/avdv_deluxe_features_specs_7.html&Product_ID=1883& Langue_ID=7&loc=spec&division_id=

check yourself and don't forget that pinnacle representative from support groupe advised to buy it with no fear
Every help is greatly appreciated
bman
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  #6  
02-18-2004, 01:36 PM
incredible incredible is offline
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Quote:
Originally Posted by Pinnacle
Compression: DV, MJPEG, MPEG
(User-selectable. Available real-time capture formats depend on CPU speed)
Do I understand that right?
This card does not got a hardware codec onboard?
Means the compression while capturing will be done by the machines CPU?
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02-18-2004, 03:04 PM
bman bman is offline
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Probably u are right !
But I don't care coz my system has enough power 2.4Ghz to run capture smoothly even 4 hours with WinDVR 3 .
Now - good news !
It works , I get it work and I'm very happy .
As I suspected whole problem was the software provided with this pack - IT'S NTSC only with PAL & SECAM disabled .
I got from my friend hes Studio ver.8 software , uninstall ver.9 and install ver 8 and everything is perfect now . I did upgraded it to ver 9 .
Even iuVCR can work and capture with no problems . All programs I listed above are working perfectly but not DScaler .
Problem is solved
I'm happy and I'm very pleased with resulted video quality .
Thank's for support and your help Incredible and I mean it !!!!
Thank's mate !!!
bman
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