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  #1  
07-09-2004, 07:17 AM
black prince black prince is offline
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I order items from Ebay ocassionally with usually no problems, but my
most recent order has prompted me to warn others that haven't yet
run into the "Perfect Storm". The seller didn't secure the item and sends
a computer with so little packing materials everything inside is just
sliding around. The package delivery serivce has such a bad rating that
80% to 85% of the time they damage your package and ignor you
afterwards (FedEx Ground). I didn't believe they were so bad until I
researched them and found many websites full of complaints:

http://www.epinions.com/bsrv-Office_...splay_~reviews

I been trying for 3 weeks to get FedEx Ground to pickup the damaged item and
each time they promise to come out, no one shows I been working
with their CAT (consumer advocate team) and they don't know how to
handle them either. The seller refuses to refund until he gets back his
item and this has been going on for a month. I probably will just keep
the computer and take the loss. But for those of you brave enough
to try FedEx Ground, you been warned

-BP
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  #2  
07-09-2004, 11:06 AM
kwag kwag is offline
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Hi BP,

What about writing a letter to the Better Business Bureau

-kwag
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  #3  
07-09-2004, 01:46 PM
black prince black prince is offline
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Quote:
Hi BP,

What about writing a letter to the Better Business Bureau

-kwag
I just finsihed and emailed it this afternoon The BBB just compiles
the number of complaints, and not what actually what happen. This
could help, but I wish I had thought of that first before getting involved
Checking with BBB, FedEx has several hundred complaints and now
they have one more from me.

Thanks

-BP
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