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02-17-2010, 01:47 PM
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Quote:
On her hard drive 20GB of it is being used but I can't figure out by what. She only has 60GB total and that's way too much of it to disappear.

I've tried to delete temporary files, internet files, system restore points and a few more weird things. It's like there's some backup is being made of her system but I can't figure a way to configure it to occupy less space. The online solutions are starting to take me in circles.

Sounded like you had Vista installed so I thought you had more experience with it.
OEM's like Dell and HP hide partitions with restore discs, they've gotten too cheap to give you discs anymore.

You have to
  • burn your own
  • and manually delete the extra partition,
  • and use a tool like Easeus (freeware) to recover the partition space either to a new drive letter, or to just add it back to your existing C: drive (or whatever main drive the hidden partition is attached to)
If that's not it, then there are some hidden files being stored in one of the hidden folders underneath that mess we know as "Documents and Settings" and/or "My Documents".

To search for big files, use a tool like
example of TreeSize:
freeware_treesize_gr.png

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