Quantcast Seagate 5TB backup plus not showing up? - digitalFAQ Forum
Go Back    Forum > Digital Life > Computers

Reply
 
LinkBack Thread Tools
  #1  
03-09-2019, 01:44 PM
LadyTaz66 LadyTaz66 is offline
Free Member
 
Join Date: Mar 2019
Posts: 2
Thanked 0 Times in 0 Posts
I have a new Seagate 5TB portable hard drive.
When I plug it into my PC, the light on the Portable hard drive lights up showing it is plugged in.
In the "Control panel/hardware and sound/devices and printers" the Seagate PHD is listed.
In the device manager in "disk drives" the Seagate PHD is listed.
However, it does not show up on the PC (as G or H, etc.)
I can not get access to it to put something on it or to reformat it.
Can anyone tell me what I can do to fix this problem?
I would appreciate any help given.
Thank you
Reply With Quote
Someday, 12:01 PM
admin's Avatar
Ads / Sponsors
 
Join Date: ∞
Posts: 42
Thanks: ∞
Thanked 42 Times in 42 Posts
  #2  
03-09-2019, 07:43 PM
lingyi lingyi is offline
Premium Member
 
Join Date: May 2011
Posts: 74
Thanked 37 Times in 26 Posts
You drive may not be getting enough power to work properly. Is it plugged into a USB 3.0 / 3.1 port. The plastic part of the port will be light blue, not white as on a USB 2.0 port. Or is the drive plugged into a USB hub? A USB 2.0 port or an unpowered USB hub may not provide the required power for portable drives.

If the cable provided with the drive has two plugs, make sure both are plugged in, ideally one into to a USB 3.0 port. Again, the extra plug is to ensure the drive is receiving enough power.

It's also a good idea to add one of these (dual plug USB cable) as not all PC USB ports provide enough power to properly use the drive.
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

Also, as much as possible, always unplug the drive at the plug end, not where it connects to the drive. The USB interface on the external drives are cheap and prone to failure, especially with constant plugging and unplugging at the drive end.

Also, add one of these to your PC toolkit. It's a dual plug
Reply With Quote
The following users thank lingyi for this useful post: lordsmurf (03-09-2019)
Reply




Similar Threads
Thread Thread Starter Forum Replies Last Post
No VirtualDub monitor showing on Windows 10 ragu0012 Capture, Record, Transfer 15 03-14-2019 11:01 AM
Fonts are not showing right in website. naimeiiz Website and Server Troubleshooting 1 10-25-2011 05:57 AM
How to format Seagate 1TB GoFlex hard drive for Mac backup ? Sossity Computers 2 10-12-2011 05:12 PM
Using my Seagate portable drive for other files besides laptop backup Sossity Computers 1 10-02-2011 04:30 PM
Huffyuv is not showing in my virtualdubmpeg2 unclescoob Encode, Convert for discs 8 07-17-2011 07:25 PM

Thread Tools



 
All times are GMT -5. The time now is 10:28 PM