Did you try another DVD-RW from the same package?
Does the drive read DVD-ROM (pressed discs), DVD-R, DVD+R, DVD-RW, or DVD+RW?
Can it burn to DVD-R, DVD+R, or DVD+RW -- or another brand of DVD-RW?
Do you happen to know the make/model of the drive? For example, a standard "HL-DT-ST DVDRW GS23N" or something similar?
That info should be under the system info, under the Apple menu.
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