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Originally Posted by DeePeeGee
The bare minimum you could have done was MAKE US AWARE prior
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Prior to an unplanned event?
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You don't reply to private messages but post publicly
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Incorrect. I always reply, it's just not as instant as some demand. It's often a choice of
(a) actually doing work, or
(b) talking about what I'm going to be doing, when, why, etc.
I don't have the time to do both.
That still doesn't stop some from insisting they get daily/weekly "communication" (overcommunication) or "updates" (frequent worthless interactions when there is literally nothing new to communicate). The stupidity of the corporate world is now seen as the acceptable norm by some. No patience in this world anymore.
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"Thank you for your purchase, I will do my best to get this to you as soon as I can but I have been dealing with some health issues. It may take a few months, sooner if possible but it will go out."
vs
"I'll have this shipped out to you this week" then weeks
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- This is the result of "false starts". Things start to look up, all clear, then ... not.
- People that want to bitch/moan/gripe will do so no matter what they're told, because that tiny % of the population is incapable of being pleased. It's why we now have the term "Karen".
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and months go by with no contact...
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It's never months. Sometimes I reply, then the person doesn't. We finally reconnect again, and now the entire time of no contact is my fault? No. Too many folks never check their spam filters, and freemail filters are ridiculous at false positives.
I have zero problems admitting there were issues and slowdowns in '22-23. I own them, sorry to all. Delays were for the worst of reasons, not because I was playing video games or whatever. Life got scary and sad. But we all have to move forward.
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Do you see how one sentence at time of sale
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Again, prior to knowing what was about to happen?
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No anxiety on the buyers end wondering if they've been had. Everyone will understand and will wait for your equipment.
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Honestly, that's on them. I had enough of my own at the time. My anxiety was literally life and death, and I have more gray hairs from it all.
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Very happy with my purchase!
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And that's what matters.