Latest Win10 update breaks Pinnacle 710-USB driver?
Recently I acquired a complete workflow (in separate transactions though) from LS, and I put it together, then after several freezes and crashes I was able to get VirtualDub set up and have the settings dialed down, system tested and all that nonsense.
But then once I restarted the system, not only did my bootup time take probably a solid hour (because Windows updates are fun, aren't they?), but the update that got installed outright broke any functionality which enables access to the card. Now, every time I attempt to access VirtualDub (both 1.9.11 x86 and 1.10.4 x64), it responds with "VirtualDub cannot connect to the desired capture driver." When I go over to Crossbar Thing and click on "Pinnacle 710-USB", an error dialog immediately pops up with the following error details: Code:
See the end of this message for details on invoking Code:
Microsoft Windows [Version 10.0.18362.535] To be clear, this BindToObject issue only happens with this capture card; it does not happen with any other device. It's that way with FFmpeg (was able to access my mic via DirectShow), and with VirtualDub (Crossbar Thing throws another error when accessing one device but that's a totally different thing). Some users who have come across similar errors have noticed that their antivirus application was blocking access to their DirectShow devices, and that disabling or uninstalling the anitivirus worked. However, I only have Windows Defender (I used to have Avast! but I uninstalled it long ago since I use Linux 99% of the time), and turning off some of the anti-malware protection settings did nothing. Some made references to the DLL files being moved around. However, I don't know what the DLL files corresponding to the capture card driver are. And even if I did, I wouldn't know what the original locations were when they did work before the Win10 update. Apparently there are ways to configure COM objects, which is what BindToObject deals with, but I can't get a full grasp of how one could get around that stuff to see if the problem is solvable there. Also, running Crossbar Thing as an administrator did not fix the issue. Is there anything else I could try, in order to see if this problem can be fixed? -ImgKD |
Ugh. Win10 is breaking more and more capture card installs. We've seen reports of other cards, like the ATI 600 USB. I've even read some reports (in other forums/blogs) with HD cards (not-suggested models like Magewell and Blackmagic) being zapped as well.
Win10 is a tablet OS for the internet. Anything else is simply iffy. :weird: The best OS for video capture is WinXP or Win7. Others are using Win10 without issue. I don't have my dev box finished yet, otherwise I could fire up Win10 myself. Maybe jwillis will pop into this thread? This sort of thing is up his alley. |
Its very hard to target a proper response to solve a problem without knowing "precisely" which version of Windows 10
The quickest way is open a command window and type "winver" This program will reveal the Four digit code that indicates the "real" version of Windows 10 running. ----------- Be that as it may. The first error train indicates Crossbar thing was denied access so either the Device or some resource of the PC. The second error train indicates the Device Driver for the Pinnacle 710-USB is not loaded, or that its not addressed by the name "Pinnacle 710-USB". ----------- With the four digit Win10 version I could probably attempt to replicate the problem, or confirm whether the combination can work. |
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And if you want further proof that the identification of the card is correct: Code:
C:\Users\imgkd>ffmpeg -list_devices true -f dshow -i dummy |
Update: I have managed to revert my Windows 10 installation back to version 1607 (since it had only been a day since it was updated), and I'm no longer having driver-related issues. Thanks for your help!
-ImgKD |
1903 - Spring 2019 edition
Had a lot of teething problems, it broke many device driver types... its not well tested, and testing has not improved with subsequent updates. |
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