Reseller Hosting: Stablehost vs HawkHost vs others for Singapore-based sites?
 

Dear all,

Note: KPMedia, feel free to move posts within my own thread if its a mix up. LOL
Timings here all refer to GMT +8.

From your responses so far in my previous threads, I came to conclude to decide between Hawkhost and Stablehosting for the Reseller Shared Hosting.

You mentioned about the Geographic closeness for CA or SG DCs to our SG based sites with Asian / Singaporean clientele mainly.
But Hawkhost's SG DC, doesn't seems that fantastic, in fact upon my testing, it seems slightly slower than their Texas DC...

Hmm..

Top Speeds of Hawkhost:
Texas : 115kbps (AM) / <180kbps (PM)
SG : < 100kbps (AM) / < 175kbps (PM)
SJC - CA : < 110kbps / <190kbps (PM) -- Seems faster sometimes...

Stablehost's DC is quite fast sometimes.. Top speed 184kbps (up till 11mb -- since the Hawkhost files are all 11mb) -- They are in Arizona...

Anyway to qualify further the reliability and the speed/latency?

** Really had enough of JPC's inexperienced way of handling our support....

Will be good if we can get a good rate for either one next year Aug 2013. or will the Nov 13 Black Friday deals be worth to wait for? Are reseller plans offered for discounts on Black Fridays? (Our contract with JPC ends on Aug 2013, though)....

One thing for sure it would be neater to have separate Cpanel accounts rather than lump everything into one Cpanel and separate by folders for 2 different domains owned by 2 different entities?

Thank you.

Note: Above speeds are based on a slow connection 3G..... maybe if I test at home with my Cable modem connection, it would be faster.

Short answer: Based on everything you've said, I'd pick Stablehost. :)

Longer answer:

The networks in Dallas can get bottlenecked, so I tend to avoid it, unless I have special requirements that make Dallas** the best location. A lot of it has to do with how much backhauling and re-routing seems to go on, and has gone on since the 1990s. I'm just not fond of servers in the metroplex. (I'd do Kansas City or Chicago, if I wanted a centralized North American location.)

I think California and Arizona are your best bets for Asian traffic.

From your other post, you've mentioned that Hawkhost's Singapore route first goes to Japan before heading back out elsewhere. I don't have time to test this today, so I'll just take your word for it that you've verified this with Hawkhost and some tracert tests. That doesn't seem overly optimal, no.

Definitely test from a non-cellular/mobile connection. Some kind of wired broadband connection is best for testing speeds.

Black Friday sometimes has good sales -- sometimes not. It's hard to say until just a day or two before the sales happen. Sometimes a "Black Friday sale" is just a normal sale price, or worse. Sometimes it's an amazing steal of a deal. Last year, Stablehost ran a steal of a deal, though it was for a one-year price, renewable at the full normal rate, not lifetime discount. I prefer the lifetime discount rates that are available weekly.

Plus I move hosts whenever I'm ready -- I don't wait for pricing that may or may not be there. I base decisions on what I know now. I'll even leave hosts that are prepaid, because money is secondary to having sites reliably online. These are online tools to me, nothing more.

Generally speaking, it's against the Terms of Service / Acceptable Use Policies (ToS/AUP) of hosts to run multiple domains from a single account, if different people own the domains. That's why the reseller accounts are available -- you can use separate accounts for each separate person. Plus security is increased, as separate accounts have isolated access. If you or your buddy make a boneheaded mistake, and the site gets hacked, only one goes down, not both. Most exploits are account-level on Linux, and everything in it gets hosed.

It's unfortunate to hear JaguarPC has given you problems. The last issue I experienced was in April, when the datacenter had routing problem, which wasn't even JaguarPC's fault. They're such a large host, unfortunately, that odds state a server will always be down somewhere. Though it does seem the same few people (thus the same few servers) have had issues in recent months. That's not historically representative of how they've performed in the past decade.


** There are several excellent host based out of Dallas. Evolucix, for example, which is a budget unmanaged VPS host. Or Knownhost, which has both managed and unmanaged VPS offerings.

Reseller hosting - -Site5 for Singapore?
 

Hi !

Hawkhost is making me and my friend boil with anger.

They are really slow in responding and now there's a problem with my friend's Fibre connection to the Singapore VPS.

Strangely tracerts -- indicated hops to Hong Kong..... that maybe what causing the issue.

Had thought initially should be ok to migrate from their Dallas to the SG D.C but its a wrong decision.

1 whole week my friend's Singtel Fibre connection can't connect to the SG VPS server. My Starhub connection is still ok I guess -- but most of the time I access in office via 3G USB dongle connection (mobile type -- slow).

Was thinking if Site5 Reseller plans -- in Singapore D. C will have these issues too, if more hops means not a good connection?

Just for Reference -- current Traceroute for my friend's server :

Current Server in SG VPS @ Hawkhost

198.252.101.32 is from Canada(CA) in region North America

VS

Site5 : SG Server -- Test IP

216.12.210.86 is from United States(US) in region North America

From cmd in Win7 :

See attached.

Actually I have no idea what those ip addresses and the hops -- ms, means.

Will post up the traceroutes tonight once I get my hands on the Laptop at home with my Cable Broadband!

Thank you.

Regards

Faustine

Just managed to try the pinging and traceroute from Singapore's very own Speedtest site:

Site5's SG D.C Test IP

Ping IPv4 / Ping IPv6 Result:

Traceroute Result:

Friend's current VPS SG with Hawkhost

Ping IPv4 / Ping IPv6 Result:

Hi guys,

I know this maybe a very old post pull back but I figured instead of using a new thread, I might as well continue on my current thread here.

Any views about Site5's Singapore DC that may not be working for us in terms of connectivity with Fibre broadband etc?

We decided to shift back to Hawkhost's Dallas VPS since SG VPS is not working for us in terms of my friend's connectivity to the server.

Its scared to think that another SG DC might have the same issues... how can I detect that?

Regards

Faustine

All of this honestly looks like some issue with connectivity with your (and your friend's) ISPs.

Ok. Actually it was only his Fibre BB connection,
my Cable BB and mobile 3g has no such connection issues.

I got him to test Site5's test servers at LA, San Francisco, and Singapore.

Apparently the 2 US servers, 1 of them slow but ok... the other is facing non responsive hops.

SG servers (inclusive of 2 other local SG hosted sites) are ok, faster than Hawkhost Dallas VPS.

So it shouldn't face the same connection issues VS Hawkhost SG VPS ?

As of today, we are back at Dallas for a short while before migration to Site5's reseller hosting!

By the way, I don't see any discount codes for Site5's reseller hosting?

Thanks.

They just don't have any right now. :2cents: