ATI AIW USB no audio?
 

I get no sound from the captured video. running windows XP with VirtualDub

my hook up is like this for sound

Jvc Vcr (rca > out > ati aiw rca-in

In Virtual Dub tried all the sound settings... no sound still.

no clue what to try next.

Did you enable Audio Preview in VirtualDub? You cannot capture while preview, it will drop frames, but you can pre-capture verify if audio is present.

If not a VirtualDub setup issue...
Go into Device Manager, and take a screen shot of the audio/video drivers list. Let's see if all are installed, and if not having conflicts.

Was this a clean XP install?

Audio preview in VirtualDub is off

screenshots posted.

when choosing the option Ati Tv Wonder USB 2.0 Video Audio in VirtualDub audio...VirtualDub crashes.

I got windows XP off the net ...maybe have a bad copy... can you please send windows xp iso :) if you have it.
Thanks for all your help.

Clean install = new install, not reusing old existing computer, was fully reformatted.

Random internet downloading OS is rarely a good idea. I'll PM you some info on where to acquire a legit copy.

In VirtualDub, don't try to select ATI. "Capture device" is correct.

Now select "Enable audio playback" and you should hear audio. Again, that's just preview, you cannot capture with this card with playback enabled. But it will capture the audio. To actually listen to the audio, either Y-split the RCA audio output, or also output from a second audio output on the VCR (some have this feature, some do not). Then take the split audio, and feed it to your audio card line in, or even directly to some speakers. VirtualDub is recording from the capture device, the Line In should not interfere with it.

Yes, new install, HDD was formatted.

I captured a test video and still when playing back the test file...no sound

Maybe it is my Windows XP... That would be great if I can get info where to get a legit copy.

Thanks

-- merged --

This became very frustrating please help...I reinstall clean windows xp...still no sound when capturing. please help me.

Can you post a screenshot of the Properties Window for your Operating System?

right-click the computer icon and select properties

-- merged --

This will not be 'very helpful' without knowing the state of your operating system from a screen shot.

However from the screen shot you posted before it appears you do not have the:

Universal Audio Architecture (UAA) High Definition Audio class driver

installed so the Audio Driver for the capture device has 'nothing' to plug into.. and that is why you are getting a Yellow Safety Warning Cone in the Device Manage tree. Its warning you the audio device driver is attempting to load.. but the socket it plugs into in the operating system is missing.

This was a common occurence back in the day as Windows XP was really at least four different operating system releases. Each Service Pack added new features in addition to the security fixes.

Without knowing (which) windows XP your running.. I can only guess the fact you got a specific warning message in the Device Manager means it knows what is missing.. so it is probably XP2 or XP3.. (instead of XP1 or XP0)

To get it to work you have to:

1. Uninstall the Audio Device driver
2. Install the (UAA) High Definition Audio class driver
3. Then re-install the Audio Device driver

It will then insert itself into the socket the High Definition Audio class driver exposes, and create an instance of the device driver down in the 'Sound, video and game controllers' collection of devices.

I am bounding into this discussion without the proper information to guide you, but I hope that gives you an idea of what is going on.

These might provide some better background information:

how do you correct the microsoft hd audio bus not installed error on xp sp3 so i can install realtek hd audio controller driver

Universal Audio Architecture (UAA) High Definition Audio class driver version 1.0a available for Windows XP, Windows Server 2003, and Windows 2000

Universal Audio Architecture (UAA) High Definition Audio class driver available for Windows Server 2003, Windows XP, and Window 2000

I am also not certain if you are speaking about the:

AIW USB2.0 N
or
ATI TV Wonder 600

They tend to get referred to by each others names.

If its the former (the AIW USB2.0N) please be aware that the cdrom that came with that device specifically 'works' only with Windows XP SP1.

The cdrom disk ID is: 180-V01089-100

The last three digits indicate which XP Service Pack the installer was designed to work with. It will fail to install correctly on versions of XP1a, XP2, XP3 but will work on XP0, XP1.

The device drivers are on the cdrom and can be installed 'manually' on XP0, XP1, XP1a, XP2, XP3 by pointing the Windows Device Driver Installer at the specific directory with the drivers.. however, the cdrom includes the capture software that ATI bundled with the AIW USB2.0N.

For AIW video cards this a bigger deal, not so much for the AIW USB2.0N, because the video capture cards could use the GPU of the video capture card to run graphic "filters" over the video real time to clean it up. The USB version has no GPU so it doesn't matter as much. VirtualDub would work just as well and be easier to setup.

The ATI bundled software for the video capture cards could also run some compression routines on the GPU so that it could produce MPEG2 DVD compliant video files, or other types of compressed video files 'partially' by using the video card GPU. The USB version cannot do this and must stream fully Uncompressed video over the USB2.0 connection to the PC where it can be compressed only with 'software'.

Generally people will use the native ATI Bundled capture software if they want a hardware assisted compressed video file result. And they will use VirtualDub if all they need is an Uncompressed .AVI file which they plan to further process in some other editing and compression software later. With a video capture card you can choose between the two options. With the USB capture device you generally capture straight to Uncompressed .AVI and do the rest later.

VirtualDub (can) do software compression 'on the fly' in realtime and store everything in whatever compressed format you like, but you run the risk of overloading the CPU and missing 'frames' which causes 'frame drop' and can lead to lip sync issues in the final video. Generally you don't want to try to over tax the CPU while making a capture through a USB video capture device. (And) that includes turning off audio playback while capturing. The audio will be captured, but it simply won't be played back during the capture session. This maximizes the chances of keeping audio and video in sync. For even more risk avoidance you can also turn-off video playback during capture and get the best capture possible.. then review it after the capture to make sure everything is alright.

The (AIW USB2.0N) is perfect for laptops running Windows XP. To get the best of both worlds when choosing between Uncompressed capture or Compressed capture you can choose a Third option. Usually the choice between Uncompressed and Compressed is to save disk space, but it costs time on the CPU and for Mobile CPUs that can be higher than you would like. The Third option is to use a 'Lossless' compression that 'squeezes' the file quickly to a smaller size, without over taxing the Mobile CPU and saves disk space.. but not as much as you could save with a fully Compressed file.

This Third option is also 'Lossless' meaning unlike Compressed files, nothing is lost during the 'Lossless compression' meaning later you can get it 'all back' and then run a heavy duty Compressor on a bigger PC later.

The 'Lossless' options are Huffyuv or Lagarith. Huffyuv is by far the most used Lossless Compressor, and lightest on the CPU. The Lagarith however is more popular with Professionals who have the CPU to spare, but really want to save the most disk space in a Lossless format such that they can get it all back to work with later.

VirtualDub has 'filters' or compression algorithms for Huffyuv and Lagarith which you can choose to use during a Capture session by configuring it to do so before starting the capture.

Hi, ok will give that a try... I am running windows XP sp2... now trying to find the download file (UAA) High Definition Audio class driver...not easy finding drivers for old software.

The High Definition Audio class driver is attached in the two last links.

You can download it from other sources, but its probably best to download it from Microsoft.

Be sure to uninstall the audio driver if possible first, otherwise you may have trouble getting it to (try and insert itself again).

Generally once a device driver has thrown a (yellow cone) its given up and will not try again until you specifically remove it and reinstall it, or try disabling it and re-enabling it. The disable/re-enable is not as certain to work as removing it first and then reinstalling.

Also.. be aware of what was said above ^ the cdrom was designed to install everything only on XPS1, if you are on XPSP2 then you have already overshot what it was designed to work with. Its possible the XPSP2 'design' for UUA had changed and that is why the device driver did not fit.. they kept re-releasing the same interface over the generation of XP tweaking things. If you go back to a base install for XPSP1 its very likely you will not need the UUA device driver at all. Everything will just.. work. I'm preparing a physical machine with XPSP1 to test the cdrom install as I am typing this and should have the results in a few moments.

After everything is properly installed and working, then you can apply Service Pack updates.. if you like.. but really XPSP1 is the prime optimal for this device. I would stick with that unless you have a particular reason for going with XPSP2. they started introducing the Firewall and Security Action Center with SP2 and things went down hill performance wise from there. You will notice a Performance "bump" going with SP1 over SP2.. its real.. its not imaginary.

Really appreciate all this info... will install Windows XP SP1 after seeing your results...will need to find a good copy first... I tried the links for the High Definition Audio class driver but did not find any link to download it...maybe I need to look closer...need better reading glasses.

Generally.. I find it best not to chase the UUA and do a reinstall of the operating system. But that is my choice.

XPSP0 and XPSP1 are the best, most stable versions but they come with cavets. SP0 could only support up to 137 GB partitions and activation required a live internet connection to even generate a visible activation code on screen.. so it wasn't all puppies and rainbows. XPSP1 however was very stable for a very long time. People forget how long.

XPSP2 only came along after a massive worm attack pretty much forced them to.. and it shows.. its got reluctance and disabled new services all over the place. It was a bad update.

XPSP3 was 'meh' more a phoning it in thing than anything else.. more trouble for users.. but it did start adding many familar tools the earlier version did not have. It was the last hurrah.. and people remember it fondly.. but it was broken.. no doubt about that.. it needed lots of patching.

Ok, will try to find a good copy off Windows XP SP1...is it possible you can send me your Windows SP1 iso...Please:)

No I don't think I can send you a copy of the XP media without getting into the details of how its going to be activated. I think I have a 120 day demo installer for XP somewhere, but it would take time to track down.

Its best you figure out how your going to use it long term first. Some people even buy an old PC with a Dell or HP copy of Windows XP already on it, or with the recovery disks so that long term they do not have to activate, its BIOS activated and they don't have to worry about Microsoft activation at all.

Long term support for the XP operating system is something best sorted out by the individual.

Your other option is clearly to install the device drivers yourself on the XP operating system that you have now. That has already been sorted out and it is an option that will work, but you'll likely want to use VirtualDub rather than try to install the ATI MMC 9.02 < that doesn't buy you a lot anyway for this device so no great loss.

The only problem you will have however is the (UAA) High Definition Audio class driver first then the install of the capture device audio driver on top of that. Its a problem, but is solvable.

I completed my install with XPSP1 and the cdrom from ATI 180-V01089-100.

Tips:

Don't plug the device into the computer until prompted by the installer, insert the cdrom first and let it start up, Press Install and use the Express option to install everything. It will then prompt you to connect the device, which may take up to 1 minute with no visual feedback that the operating system is detecting that something has been plugged in. Simply walk away or get some coffee.. when the installer detects the OS trying to install drivers for the device, it will intercept the call and continue to install device drivers and DirectX and then a software patch for the operating system.. this may all take up to 5 minutes. It will then also ask for your permission to install the Guide+ program.. give it permission and it will complete that and the MMC install then suggest you reboot the system, let it do that.

Upon reboot you may want to "proactively" unplug the device before it gets to the operating system because the software patch to the operating system will update the USB 2.0 device support to "High Speed" support. USB 2.0 had two speeds, legacy and high speed. The video capture device "needs" high speed to work. If its left plugged in then the updated device driver will not be installed and the TV tuner app will fail to load saying the connection is too slow.

If you did unplug the device before the operating system booted, then it will reinstall the device with the new USB 2.0 high speed support and the device drivers for the device inserted into its software sockets properly.

Then you should get a gadget bar on the Right side of the screen, select the Top icon for the TV tuner app and it should attempt First time setup.. autoscan for channels can be aborted once it is started since there are no NTSC analog channels or QAM Cable channels it can find.. aborting simply skips the step and proceeds setting up the TV application.

If it does not start, there may be a problem with your motherboard or video card device drivers, if they do not fully support DirectX9.0 then the TV tuner application will fail to start and suggest running diagnostics.. these are usually inaccurate and can point to the wrong problem with your system. Generally if your motherboard and video card device drivers are up to date and DirectX works with them.. you won't see this problem.

Clarification: You "can" install Windows XP with default out of the box device drivers, that are lowest common denominator and fail to support DirectX9.0 properly. These won't work normally. You need the WHQL or Manufacturer approved and provided device drivers for the motherboard and video card. If you don't have them there are options online like "Snappy Driver" which can find equivalents for you.. but that is an advanced topic. Mostly your system should be fully setup before adding third party products like this.. and it won't be an issue.

After First configuration and the TV tuner application starts, you can click the Coax Cable icon to "switch" the video input from the Tuner to Composite, click again and it will switch to S-Video and round robin back to the TV tuner again.

Be careful on first start of the TV tuner application, if the Audio driver is working it could blow out your speakers or headphones due to the static it detects from the tuner.

That about all I can think of, everything generally works after that. You may want to investigate VirtualDub if you use VirtualDub across many machines and versions of operating systems.. its rather consistent. The ATI MMC TV tuner application can capture video and has a few controls for adjusting brightness, contrast and hue or saturation.. or adjusting the compression ratio of the files it makes. But in general I find the ATI MMC TV tuner application a bit overkill and lethargic simply for capturing video. that's my opinion.

attached are screenshots of the machine and the device drivers that were just installed:

(note: the video controller device driver was installed after this screen shot so that the TV tune app would start)

(note2: this device has the "one-driver" problem common to many video capture devices, its an advanced thing to explain, but while VirtualDub will work with this video capture device.. many other third party video capture software will be unable to capture the audio. Capturing audio with this device at the same time as video works for the ATI MMC TV tuner application and it will work with VirtualDub, but most likely fail for other Third Party capture software.)

(note3: the MVD - is the Macrovision Copyright Detection driver which scans the VBI for Copyright signals. the PCD - is the Parental Control Detection driver which scans for age appropriate content signals in the video.)

I don't agree that SP2 isn't the best OS for ATI AIW. I've been using it for that for more than a decade now. non-SP and SP1 had issues, and SP3 was just "security" junk on SP2 that caused dropped frames. SP1 does work, but certain software balks at it.

However, I do think the issue is simply a bad install.
Or lack of a good audio card.
Or both.

XPSP2 "can" be used, it will install a bad device driver update "older" than the one supplied on the cdrom, but pressing the Rollback device driver in the drive tab can fix that.

XPSP0 and XPSP1 did have issues, so did XPSP2 and XPSP3, no argument from me, all trade offs.

the USB device does not need a sound card, it can capture it at the same time as the video over the USB connection, but doing the audio capture separately with a dedicated sound card is a good idea.. it does require a bit more coordination and thought.. it is easier on the USB connection

Focusing on XPSP2 -

it is "possible" the (UAA) High Definition Audio class driver, was "not" installed by default "before" the AIW USB2.0N "because" there was no sound card in the system at all, since the installer was designed and tested with XPSP1 it may not register the required prerequisites with XP on install and fail to install the UAA "first".. so the device driver may have failed on that count.

two possible fixes:

1. install a sound card, manually select the yellow warning cone and "uninstall", unplug the device and plug it back in.. that should trigger a reinstall attempt and the UAA should be present and everything should work

2. try manually "uninstall" the yellow warning cone for the audio driver, and unplug and then plug it back in again.. second time perhaps will be the charm? if its left inserted all the time, then on reboots it will continue to fail to load the UAA. Its almost like you have to "force" it to rebuild the chain of device drivers when a mistake is made.. hopefully this will be the fix, since its the easiest to test.. just be sure to "uninstall" the yellow warning code for the audio device or it won't even try to do anything different when it gets reinserted

I am using Asus p8h61-i r2.0 motherboard with Intel i3 chip...using onboard audio and video...do I need to buy an expansion audio card to fix my sound issues.

I will reinstall Windows XP SP2 again and follow your guide on installing audio drivers...hope that solves my dilemma.
Boy one driver can cause so much grief. lol

Then you want to download this driver:

It is 473 MB all for the audio drivers for XP through Windows 8

I looked inside and the VIA chipset on that motherboard requires some "very" specific audio device driver support.

It also does apparently include all the Microsoft patches required for that motherboards version of UAA.

Ok, will try everything today and hope it works...thanks again for all the guidance...will report back hopefully with good news.

About the audio capturing, you still think it is a good idea to invest in a sound card.

Don't try to try everything at once.

Small moves.. one at a time.

I would try installing the "complete" motherboard audio driver upgrade package on XPSP2, the 478 MB download has the UAA patches.. it may be all that you need.

redid the system adding drivers as you mentioned.
No sound still when capturing or playing back a captured video file... ahhhh! getting to the point why waste the time and leave the videos on VHS tapes.
Posted a screenshot of device manager... I never thought this would be so hard to get going... capturing seems the easiest part right now with no sound.

That looks perfect now.

I don't know if you are using the ATI MMC or VirtualDub.

If you are using VirtualDub, you will need to (1) make sure to check "capture audio" (2) if you want to hear the audio make sure to check "audio playback"

I am not in front of my home computer so I can't be more specific.

However.. you should "be there" it should work now. Its simply a matter of getting the capture application to work now.

Using VirtualDub have capture audio check marked. no sound when check "audio playback"... well if pc side is right then must be the capture card having issues. ATI AIW USB 2.0on I thought they were the best and easiest to setup.

You really need to give ATI MMC a test, because it has audio better integrated.

And then are you sure the computer has audio at all? Have you tried playing some MP3 music? Use VLC, or even Windows Media Player should be fine to test audio.

tested audio playback on mp3 file they play sound... I am posting VirtualDub log...thier is an error in the log...maybe that's the culprit.
will test ATI MMC...

Update: test ATI MMC...video plays but no sound...captured video file playback with ati player gives black screen.

matching my test computer to yours to troubleshoot.. or get accurate instructions (if any) for MMC or VD

i am still on XPSP1 and have MMC 9.02 from the original cdrom install installed

i presume you are still using VirtualDub 1.9.11 ?

yes using VirtualDub 1.9.11

installed ATI MMC software that came with CD...180-V011089-100 that's the numbers i see on cd...so have no clue what version it is.

ok LordSmurf is correct ATI MMC appears to work, both sound and video

but VirtualDub 1.9.11 on my test pc works until I try to enable audio capture, then VirtualDub 1.9.11 dumps a kernel fault.. i think there is something not right about that particular release of virtualdub

let me check a few other versions of VirtaulDub and I will get back to you.. to restate: confirm this version of VirtualDub does not capture audio with this device

Yes, VirtualDub does not capture audio...
My test on ATI MMC still did not produce audio, only video.
Going to try on My old laptop running windows XP sp3...can we also test this on Windows 10...

Duh!

Figured it out.. too many choices

-- merged --

Ok 1.9.11 and 1.10.0 both work on XPSP1 no problem, captures sound and video

Basically the "fix" was don't touch anything only enable playback.. it was already capturing all along it needs you to "not" mess with its settings.

I'll elaborate in just a minute.. beautiful all the controls are enabled though, all those twisty knobs work.. and can work against you..

Ok in VirtualDub 1.9.11 (or 1.10.11)

1. make sure the video capture is working properly, clicking on as few controls as possible (one problem at a time here)

you may have video right away on switching from Edit mode to Capture mode, or you may get a blank screen

if you get a blank screen, your video card doesn't support Overlay mode, so you have to go to the Video (menu) and click on "Preview" then the video should appear.. no sound yet

then go to the Audio (menu) and click on [ Enable audio playback ] and nothing else, leave the selected device for audio capture alone, it should be at the bottom and say "Capture device" (do not select "ATI AUDIO TV WONDER USB2.0 Video Audio" if you do that will disable sound.. there is a reason for this.. its not obvious)

you should be able to hear audio now, but like LordSmurf mentioned, you usually do not want to capture with it playing the audio back.. this is only for pre-capture audio level settings

2. if you still cannot hear anything, go back to the Audio (menu) and select [ Volume meter ] this will pop open a set of bar graphs below the video, they will move even if the audio is very very low.. and that would indicate you should turn up your headphone, speaker or overall volume from the windows mixer.

3. if everything is working, you have to remember to do these steps the next time you open VirtualDub... "unless" you "Save the Settings". if you don't save the settings it will revert to the original state with each restart of VirtualDub. its easy to forget there is more to do after starting VirtualDub because it starts in "Edit mode" and you sit there thinking why is nothing happening? then you recall (oh! I have to go File > Capture AVI to get into "Capture mode") and by then you've also forgot you need to set the (Video to > Preview) and turn on (Audio to > Enable audio playback) but if you have the settings saved.. then VirtualDub will use those for its startup defaults and all you have to recall is to go from Edit mode to Capture mode and it all starts as expected.

ATI MMC TV tuner application, can be easier because it defaults to the Analog tuner and immediately throws static on the screen and blurts out audio.. then you click the Coax connector icon to switch over to Composite or S-Video input.. its a few less steps and you get positive feedback right away.. VirtualDub is more delayed gratification

Ok I don't have this feature ATI AUDIO TV WONDER USB2.0 Video Audio under audio capture device...will post an image from VirtualDub
when selecting volume meter it shows nothing

Crossing my fingers that the card has not gone bad.

Images attached

Will private message Lordsmurf...i think the card has audio issues...tried on a laptop running windows Xp sp3... same no audio.

Huh..

That's not right.

the Audio driver isn't being detected

1. screen snap the Device Manager "again"
2. right click on the [ ATI TV WONDER USB2.0 Video & Audio ] then properties > driver (tab)

it should display the driver "version"

It should say:

ATI
8/19/2004
6.14.10.6314

If it says anything else please report it, (also) please tell me if this is XPSP1 or your on XPSP2 (I need to know for sure, there is a trick to get XPSP2 to work.. but I don't want to distract you unless its necessary)

While you are at it, after collecting the above. Close VirtualDub Unplug the power to to the ATI TV WONDER USB2.0N and then plug it back in and try again.. that may be a fix.. but not the one I'm thinking about.. we're just collecting information and trying to work the problem for the moment. I feel its very close.

man, i hope we are close...my wife starting to think I am going crazy...with all the swearing lol

Running SP2

Looks like I have a newer driver than what you posted...maybe I need the right software.

Yep

I think I know what's going on.

I'll tell you and then upgrade to XPSP2 myself to verify the problem.

It looks like Microsoft "rolled" you forward to the broken ATI driver they included with XPSP2.

ATI gave it to Microsoft before it was ready and Microsoft bundled it into the XPSP2 release.

Because it came with the XPSP2 release, they gave it "priority" over the driver that you installed.. and hid the working driver. the fix is to override Microsoft and tell it to use the newer/working/fixed driver that is hidden instead of the one they bundled with the XPSP2 release.

I want to 100 percent confirm how to do that before I tell you to Rollback the driver, because the order in which you do things may be a bit sensitive..

So first I need to apply SP2 and then verify the version it overwrites my device with, test the Rollback of the driver and convey the instructions to you.

I have done this before several times for myself when using XPSP2 but havent' really documented it for anyone else.. just more or less blogged about it in these forums.

sounds good will wait for your instructions...worse case maybe I install SP1 and try if all fails at the end...lol...really appreciate you helping me out...

Nope

I tried applying the SP2 update to XPSP1 install and it "left the old driver alone" it didn't even install the newer 2015 driver bundled with SP2.. so that is one scenario in which it doesn't work.

I would say try pressing the [Roll back driver update] button and "see" if it says:

No driver files have been backed up for this device.

If it says that then there was never an older driver version installed on your system to conflict with.

If it does not say that, then I would say continue with the driver "Roll back" and see if that fixes the problem.

The alternative is maybe you need the driver that I have to work with your device.

I don't know where you got your device driver, there are places to download drivers, or you could have received a CDROM with you device. I have several of these and always got an original CDROM with them, never a different version of the CDROM so I don't think they ever had a different release.

I can try a full XP with SP2 already slip streamed install and see if having the older driver already installed and active is blocking the errant update to the bundled driver.. but otherwise I don't know how to get the device driver that you have to test out the problem.

If you have the time, tell me where you got the installer for the device driver for your unit.

That will help me reproduce your problem more accurately.

I can also make a copy of the CDROM that I have and upload a copy as an .iso file that you can download.

The specific CDROM version that I have, and that came with several of these is: 180-V01089-100

ok, will get back to you...going out for dinner. cd did come with the card...but my pc doesn't have cd player...so I downloaded ati software iso off the net...maybe that's where my issue is.
tomorrow will find my USB cd player I have somewhere in the house and use the original software cd that came with the card...really hope that's all it was. Will tackle this tomorrow...Have great nite and again thanks.

Sounds okay to me.

-- merged --

I'll do some research and see if I can find that driver version that seems to be causing you problems.

I just did a complete XPSP0 then +SP2 install.

I corrected my video controller driver problem, and made sure a yellow cone warning about a USB port was fixed before I began installing the CDROM for the ATI capture device.

I then put the CDROM into the tray and let it autoboot the ATI installer.

I then clicked Install

Then clicked Express install

Then waited until the installer "told me" to connect the ATI capture device for the first time, it was not connected to the 110 Volt/+6 Volt power source. I plugged the USB cable from the ATI capture device into the PC.

Then I plugged the 110 Volt/+6 Volt power source into the ATI capture device.

I waited 2 minutes and the installer detected the ATI capture device was plugged in and continued the install. I did not touch the keyboard at any time after plugging the 110 Volt/+6 Volt power source into the ATI capture device. It took a while but the installer detected the device was connected and automatically continued the install.

It installed several things and stopped when it started to install the Guide+ software and asked for permission. I granted it permission, and it continued.

The installer finished and asked for permission to reboot. I granted it permission and the system rebooted. The CDROM was still in the drive.

After reboot the MMC toolbar was visible on the right.

I immediately checked Device Manager, there were no yellow warning cones, all of the ATI capture device drivers were installed.

I checked the version of the device driver for [ ATI TV WONDER USB2.0 Video & Audio ]

It said:

ATI
8/19/2004
6.14.10.6314

I clicked the ATI MMC TV tuner application and it began First setup, completed that and audio and video worked as expected. It displayed tuner static and emitted sound. I switched it to S-Video and it captured video and sound from my tivo s-video output and played it properly.

I copied VirtualDub 1.9.11 and VirtualDub 1.10.0 to the desktop.

I started VirtualDub 1.9.11 and it worked as expected, it captured video and sound. I did have to turn Enable audio playback on to hear the sound.

I started VirtualDub 1.10.0 and it worked as expected, it captured video and sound. I did have to turn Enable audio playback on to hear the sound.

So this is with a complete install of the 180_V01089_100 CDROM on Windows XP wth Service Pack 2 on it.

I have not been able to reproduce the "no sound captured" problem your seeing.

The only difference I can see at this time is the Device driver version you have installed is:

ATI
1/25/2005
6.14.10.6317

which is not the version that came on the CDROM that came with all of my ATI TV WONDER USB2.0 capture devices.

At this point I can only "guess" the problem is that Driver version has a problem.

I've uploaded a compressed rar split copy of the CDROM that came with my ATI capture devices above. It is in in three parts.

If you download those and use something like 7Zip it can extract those into a CDROM image file with the .iso extension.

There are several ways you can use that to attempt a new install on a fresh install of Windows XP SP2 like I did. And I would expect it to work.

I've really only seen one instance ever of these ATI USB2.0 capture devices fail, and it was totally non-functional, it did not partially fail. Its red LED on top did not even light.

If I could get a copy of the driver that you have been trying I could try to reproduce your results and diagnose the problem. But without it I'm dead in the water.

I'll try finding a copy of that driver on some other Driver archives for other ATI cards.. the ones that came after that device usually had some legacy drivers included on them too.. if I can find it I can confirm if it has a problem by installing it and attempting the same vetting procedure. Finding that specific driver version may take a little time however.. it would be quicker if I knew where you got it, or could get a copy of the one that you have.

It would be useful to know so that if other people have a similar problem we could tell them not to use that version.

These boxes are remarkably stable and long lived. Only their power supplies need to be changed out occasionally.

When they work properly you have lots of controls available that aren't usually available with other devices.

This is the iso file I got off the net...see if this produces the same error as me for audio.

Thank you

I will check it immediately.

I also finished my survey of Vogons and other Driver archives.

I think I found the source > it was AMD legacy support and its still online here

They were all signed off on 1/25/2005 with version 6.14.10.6317 way too early for SP3 so they should have worked with some version of SP2 released in August of 2004 but that didn't give them much time to test with SP2 only four months at most. Which means one of the new Security features like DEP might have snagged it.

I can't be certain there is a problem until I have tested it however.

-- merged --

I will download your drivers and do a fresh install of XP SP0 then install SP2 and then install the driver set you uploaded for a test.

Still working on setting up for a test, but I burned the .iso you uploaded to a CDROM and its labeled:

180-V01100-200

I don't understand all of the encoding in the label yet.. but I think 180 is a product line, V01100 is a version of driver disk for a product line and 200 means it was intended to be used with Service Pack 2 or was the second master of the CDROM for release.

Examining the CDROM it is definitely and specifically for the ATI TV WONDER USB2.0N but I have never seen a copy of this CDROM "ever". The legacy drivers on AMD are simply "pieces" from this disc.. they are not wrapped in any kind of installer.

I'm eager to find out if this disc installer has a problem, or if its the drivers, or there is no problem and these drivers are simply newer and less buggy.

Whatever the outcome, the results will be interesting.

-- merged --

Okay,

I finished testing your Driver .ISO on XPSP2 and the bad news.. is it works.

Driver reports:

ATI
1/25/2005
6.14.10.6317

Captured in 4:2:2 and looked crisp and sharp. Sound was fine.

I used ffmpeg to reduce this capture output to 4:2:0 but gives you some idea of how good this box can capture.

Output.mp4

I'm beginning to suspect there might be something wrong with your capture box. I've never ever seen one where only the audio failed.. it just seems so hard to believe. But I guess it is possible.

I don't know if there is some place or someone who could test it for you.

I would offer to test it for you if you lived nearby. I live in College Station, TX but the odds are you live very far from me.

If you do have another XP system I would test it on that.

And finally if you give up.. I'd either partner it with a Sound card to capture sound with the video and by-pass the boxes audio inputs, or at least sell it to someone with the known defect explained to the buyer. It makes an exquisite video capture device.. as the attached sample demonstrates.

that's bad news for me... I bought this from Lordsmurf...will contact him regarding getting another one or returning this one to him to test. Thanks for trying and testing everything to figure out my issues.

-- merged --

Not my day the other PC i have is hp elitedesk 800 sff...installed windows xp sp2 but can't find driver for audio device on high definition audio bus..because HP does not support windows xp anymore...search the net everywhere but have no luck...can you help out finding this driver...than i can test this pc and make sure 100% it is the card...

-- merged --

I read somewhere installing Windows XP on my HP pc with Intel i5 chip will have missing drivers issues...and their is no support for it.
Is that true?

Retro gamers are very familar with driver issues. There used to be an industry around selling support for finding and downloading drivers. It made some people mad and they eventually got together and made an opensource set of tools and download kit for automatically detecting and pulling down the drivers you need for free.

The current favorite is "Snappy Driver".

You can download the "lite" version which runs a detector on your system and then downloads only the drivers you need from the Internet.

You can download the "full" version which runs a detector on your system and then applies the drivers you need from its most recent 15 GB cache of drivers while offline. Needless to say.. this takes a lot longer to download.

Most people download the "lite" version and put it on a CDROM or USB stick to get it on your Windows PC, then double click it and run it from there.. it runs its scan and does its thing.

It can be a little overwhelming because (well) it was designed for "Gamers" which means Extreme Expert features.. but most people like me bumble along :) and get it done.

Its really worth learning if you work on old PCs or need driver support and would rather not chase things all over Google.

Snappy Drivers is like an "Internet Browser for Drivers" except it finds and installs them for you.

Be Sure your ATI USB2.0N is not plugged in while running Snappy Driver if you plan to use the Installer disk, because Snappy Driver will try to find drivers for that too. But if you want it to do that.. then you can leave it in.. I just don't know what kind of drivers it will find for it.

Here is where to find it:

https://sdi-tool.org
Snappy Driver