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Send an Email to the Forum Administrator Contact Us
We're glad that you'd like to contact us! Before sending an e-mail, read the following list of notices:
  1. Looking to get some videos converted or restored? Great! We'll need to know the following information:
    - What type of video do you need work done on? (Example: VHS tapes)
    - How many videos are in the project? (Example: 2 tapes)
    - What is the running time of the videos? (Example: 3 hours, 45 minutes) Give your best guess if you're not entirely sure.
    - If you need the audio or video restored, describe the errors you see or hear to the best of your ability (tech terms not required).
    - Give your budget. We want your business, and we'll let you know what services can fit into your available price range.
    - Skip down to the form and send us a brief e-mail. We'll reply soon!

  2. Have a question not related to our services? Great! However, there are a few rules:
    - This e-mail system is not intended to be free tech support. We often answer easy or short questions, as time permits, at our own discretion.
    - For easy/short questions, many times we'll quote the e-mail into a new forum post, and reply with a link to the post.
    - To receive detailed one-on-one help, join the support forum. Note that premium membership may be required for some difficult or complex topics.
    - Although e-mail is checked daily, it may take several days to respond to non-service questions.
    - Do not ask for illegal/pirated software or serials numbers.

  3. Before you write, here are some common questions and answers:
    - Using an ATI All-In-Wonder Radeon AGP card? Use ATI MMC 8.7 through 9.02 for the best results.
    - LiteOn DVD recorder question? The only info available is already on the hacks page.
    - Question about blank CDs or DVDs, burners, or related topic? Become a member of the forum, it's free, and ask for help in the blank media forum.

  4. We do not sell blank DVDs or CDs! Visit one of our sponsors or affiliates, such as Amazon.com -- they sell blanks.

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