digitalFAQ.com Support Forum

We're glad that you'd like to contact us! Before sending an e-mail, read the following list of notices:
1. Looking to get some videos converted or restored? Great! We'll need to know the following information:
- What type of video do you need work done on? (Example: VHS tapes)
- How many videos are in the project? (Example: 2 tapes)
- What is the running time of the videos? (Example: 3 hours, 45 minutes) Give your best guess if you're not entirely sure.
- If you need the audio or video restored, describe the errors you see or hear to the best of your ability (tech terms not required).
- You must give your budget. We want your business, and we'll let you know what services can fit into your available price range.
- Skip down to the form and send us a brief e-mail. We'll reply soon!

2. Have a question not related to our services? Great! However, there are a few rules:
- We can no longer answer tech questions via email! To get help, simply join the forum, make a new post, and we'll be glad to help you there.
- For the best detailed one-on-one help, please sign up as a Premium Member and you'll also get access to exclusive content and updates.
- Although e-mail is checked daily, it may take several days to respond to non-service questions.
- Do not ask for illegal/pirated software or serials numbers.

3. Before you write, here are some common questions and answers:
- Using an ATI All-In-Wonder Radeon AGP card? Use ATI MMC 8.7 through 9.02 for the best results.
- LiteOn DVD recorder question? The only info available is already on the hacks page.
- Question about blank CDs or DVDs, burners, or related topic? Become a member of the forum, it's free, and ask for help in the blank media forum.

4. We do not sell blank DVDs or CDs! Visit one of our sponsors or affiliates, such as Amazon.com -- they sell blanks.

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