A good freeware option is Recuva, from the makers of CCleaner:
https://www.piriform.com/recuva
The important thing is NOT running anything on the bad drive anymore -- put it in another computer to recover from.
If that doesn't work, you can always use a data recovery service like Kroll Ontrack. It's not cheap, but if the data is important, price honestly won't matter.
Curious what you used.
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