Dirt and grim can push the tape off track, Try to do a thorough cleaning of the entire tape path and all the heads, Inspect the pinch roller and make sure it's clean, in good shape and no cracks in it. Dried up grease can cause the exact same issue, It is a good idea to clean and re lube the entire mechanism. It is not easy to do but it can be done with partial disassembly of the cassette door, It is a good idea to send it out for service if you don't feel comfortable doing it yourself.
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