Thank you. I found the instructions to manually remove the tape which i did, but the error code still shows.
Attached is the image with the error info. I'm getting the sub-code 821, but i see no explanation of "possible failure" (unless the possibilities are the same as the ones given for sub-code 221?) or any advice later on in the manual as to how to fix it.
Does this mean i need to give it in to service (where??)? Is it a goner?