Pinnacle 710-USB not showing any video sources?

CaptureDJ · #1 05-24-2024, 07:00 PM

Hi,

I can see a few threads where people are having trouble with VirtualDub not showing S-Video as a video source. However, I'm not getting any video sources show up.

I'm using a Pinnacle 710USB purchased from LS.

It's plugged into a Dell M4800 running Win7 Home Basic with Service Pack 1.

I downloaded Virtual Dub from this thread

I downloaded the drivers for the Pinnacle and VirtualDub recognises it as a Device.

I downloaded the Crossbar Thing which I'm a little confused about how to use. Pinnacle is plugged in. I run the Crossbar Thing.exe. This gives me three options on the left 710-USB Crossbar, Integrated Webcam, 710-USB. On the right is two buttons; Enumerate the loathed crossbars & Open selected crossbars. When I choose 710-USB Crossbar and Open Selected Crossbar I get a properties window open where I can select Input & Output. I choose 'Video SVideo In' for the Input and click Apply & OK.

I then open VirtualDub. I get a tonne of error messages about the filters; I click through them and when VD opens in the bottom left of the window theres a message telling me 'Autoloaded 54 filters (56 failed)'.

I've tried to install HuffYUV, HuffYUV64 & HuffYUV-multithreaded by both right clicking on .inf file and installing, and also using cmd.exe in administrator, but neither way seems to have an effect. On two HuffYUV variants I get a message flash up super quick which I can't read. I assume it's an error message. My OS doesn't have a SysWOW folder so I replaced SysWOW in the command prompts with System32 but that didn't do anything although in the cmd window it didn't say whether the command had run successfully or not.

I sometimes manage to right click install the HuffYUV64.inf file into the System32 folder. It comes up with a message saying the existing file is newer do I want to continue. I say yes, but still VD doesn't show anything under Video Source.

TBH I'm not even sure I need HuffYUV to be able to select a Video Source. But I'm just trying anything at this point to get it working.

Previously I was using a Roxio VHS to DVD dongle plugged into my Mac. So I tried plugging the Roxio into the Win7 and, after installing the driver from the disc, VD recognised it and I could select SVideo as a Video Source and also see my VCR signal in preview.

Can anyone suggest something?

I'm very new to Windows OS having used Mac for the last 15 years. I'm wondering if I should try to wipe my laptop and start again (I'm scared I won't be able to reinstall the OS though). Or if I can just delete everything on the hard drive and should reinstall VD from SourceForge. Although from what I read LS's version in the link in the above thread has been set up with lots of filters and other things specifically for VHS capture. But does that even matter if 56 of the filters are not loading on VD startup.

I've spent the last 3 nights trying to work this out. I'm sorry if I'm being a complete idiot (wouldn't be the first time). I really didn't want to make a post about this as I thought I could figure it out myself, but right now I'm a beaten man.

If anyone can help or recommend a thread which I may have missed I'd greatly appreciate it.

Some more possibly relevant information:

Laptop:
Dell M4800 - i7 2.70GHz
8GB RAM (3.17GB Usable)
32-bit OS
Win7 Home Basic (un-activated / build 7601) + Service Pack 1
SK hynix SH290 2.5 7MM2 - I think this is the hard drive

Capture device Pinnacle 710-USB

SVHS player. Using S-video cable and audio cables.

I've downloaded the following from links on the forum:

CrossbarThing.zip
PCLEUSB2x32.exe
Pinnacle_Video_Driver_64bit.exe
HuffYUV *
HuffYUV-multithreaded *
HuffYUV64 *
VirtualDub 1.9.11 + Filters *
*= saved in c/Program Files

In the "Virtualdub 1.9.11 + Filters" folder there are these .exe files:

auxsetup.exe - this opens a window with Install Handler options for VDREMOTE.dll & VDSRVLNK.dll which prompt a message 'AVIFile frameclient install successful'
vdub.exe - this opens in a black DOS or CMD type window
VirtualDub.exe - this opens VD
VirtualDubMod.exe

Gary34 · #2 05-24-2024, 11:57 PM

Quote:

I've tried to install HuffYUV, HuffYUV64 & HuffYUV-multithreaded by both right clicking on

Install the original 32 but not multithread using Hoffmand’s installer.
https://www.digitalfaq.com/forum/video-capture/14104-cannot-huffy-install.html

That won’t help you with your other issues though.

CaptureDJ · #3 05-25-2024, 04:58 AM

Thanks, I’ll give that a go later. But you’re not expecting it to help me get the S-Video signal into VirtualDub? Is HuffYUV just for use once the record button is pressed?

lordsmurf · #4 05-25-2024, 09:46 AM

Re-review these steps:
https://www.digitalFAQ.com/forum/vid...html#post71898

Quote:

Originally Posted by lordsmurf

- Download Crossbar Thing: http://www.digitalFAQ.com/forum/vide...html#post58837
- Download drivers: http://www.digitalFAQ.com/forum/vide...html#post64929

I just now updated the drivers post, both driver packages are now attached.

Instructions:
Install drivers, reboot is required.
Start Crossbar Thing, set to s-video crossbar. Close.
Then open VirtualDub, capture mode.
Preview mode, not overlay.
Set to s-video if needed (if not already showing s-video), should look perfect.

- Do not use VirtualDub2.
- Crossbar Thing is only need for post-XP (Vista/7/8/10)
- For some XP systems, Overlay may work fine on the 710. It does for me.

Now then:

Quote:

Originally Posted by CaptureDJ

I then open VirtualDub. I get a tonne of error messages about the filters; I click through them and when VD opens in the bottom left of the window theres a message telling me 'Autoloaded 54 filters (56 failed)'.

That is unusual, not normal.

Quote:

I've tried to install HuffYUV,

Try to use the hofmand installer:
https://www.digitalfaq.com/forum/vid...html#post81619

If that also does not work, then table Huffyuv for the moment. Test with Lagarith. Do not use Lagarith (byte errors can happen, corrupted files), simply test to see if Lagarith works.

Quote:

HuffYUV64 & HuffYUV-multithreaded

Never use those. Literally never.

Quote:

TBH I'm not even sure I need HuffYUV to be able to select a Video Source.

Correct, no, you do not.

Quote:

Previously I was using a Roxio VHS to DVD dongle plugged into my Mac.

Low-quality Easycap garbage,

Quote:

I'm very new to Windows OS having used Mac for the last 15 years.

There really little difference between Windows, Mac, Linux, Android, and even some others. It's simply a launcher for programs, with some standard integrated "features" (calculator, notepad, etc). macOS and Windows are as different as a Dodge and Subaru (Toyota and Ford, etc), meaning not too different when you get down to it. You learned to drive on one, and you can probably easily understand the other, right? "Mac vs. PC" was a 1990s ad campaign, like "Pepsi vs. Coke" in the 80s. They make differences seem great, but it's just silly.

Quote:

I'm wondering if I should try to wipe my laptop and start again (I'm scared I won't be able to reinstall the OS though).

It's always best to have a fresh OS install for capture. And old stale install may explain the odd errors you're getting.

Quote:

Or if I can just delete everything on the hard drive

That will not help.

Quote:

and should reinstall VD from SourceForge.

No.

Quote:

Although from what I read LS's version in the link in the above thread has been set up with lots of filters and other things specifically for VHS capture. But does that even matter if 56 of the filters are not loading on VD startup.

Those are for post-capture. But failing to start is odd, and in fact I don't recall ever seeing this happen. It may be a draconian Windows OS permissions issue on the laptop, set to strict nanny mode.

Quote:

I've spent the last 3 nights trying to work this out. I'm sorry if I'm being a complete idiot (wouldn't be the first time). I really didn't want to make a post about this as I thought I could figure it out myself, but right now I'm a beaten man.

We're all idiots about something. But it's the real/actual idiots that are afraid to admit it, which I think is most people.

Quote:

Laptop:
Dell M4800 - i7 2.70GHz

These can be simple to wipe and reinstall, using the Dell tag, and downloading the package.

Quote:

8GB RAM (3.17GB Usable)

Why? That almost screams malware.

Quote:

32-bit OS
Win7 Home Basic (un-activated / build 7601) + Service Pack 1

If it's 32-bit, then that laptop is not properly set up. Where did you get that?

CaptureDJ · #5 05-25-2024, 02:40 PM

Hi, thanks for the comprehensive reply. To answer some questions in random order

Quote:

If it's 32-bit, then that laptop is not properly set up. Where did you get that?

I bought it on ebay. It did have win10 installed but the seller said they'd install win7 me before they sent it. When I right click on 'computer' and choose properties it tells me

Installed Memory (RAM): 8.00 GB (3.17 usable)
System Type: 32-bit OS

It's a not genuine 'Build 7601' copy of Windows. Does this matter? Should I buy an activation key? Or just buy a new Windows7 OS with key and install everything fresh? If so, is Home Basic good enough or should I get an higher spec OS?

Quote:

But failing to start is odd, and in fact I don't recall ever seeing this happen.

Sorry, maybe I didn't explain myself clearly... VirtualDub will load. I get lots of 'Bad Image' messages for .vdf plugins before it opens. But it does open.

Quote:

Try to use the hofmand installer

I gave this a try...

github scares me... I never know what I'm looking at there.

The thread linked says to download the .msi file but I can't see that anywhere in the folders on github. I navigate to sources and can see huffyuv-2.1.1.zip so I've downloaded that.

When opened I get a huffyuv.dll and huffyuv.inf file.

Right clicking on either doesn't give an option to 'install' in the drop-down menu... like the other huffYUV.inf files do.
Doubleclicking on the .inf file opens a notepad text document.
Doubleclicking the .dll file I get prompted to tell the computer which program I want to run the .dll with. I nagivate to VirtualDub.exe and select. This then begins the process of opening VD; once past the .vdf plug-in error messages I get:

'VirtualDub Error' message:
The file "c:\Users\Dell\AppData\Local\Temp\Temp1_huffyu v-2.1.1.zip\huffyuv.dll" is of an unknown or unsupported file type.

At this point I'm wondering if my file locations many need organising? Is there specific locations needed for VD, HuffYUV, crossbar, for everything to work together? I guess this is one of the things I'm struggling with coming from a Mac. Mac OS seems to put everything in the correct place during install. VD being run from a .exe I'm not sure if the ancillary bits can find it.

But as you say, HuffYUV isn't needed for the purpose selecting a video source so I'm getting ahead of myself focusing on HuffYUV right now.

I need to work out how to get VD to let me select a video source, right now this option is blank, not even showing composite option. This seems to be the domain of the Crossbar Thing?

So to go over it once more, here's how I'm using Crossbar Thing:

+ Pinnacle 710 is plugged in.
+ I run the Crossbar Thing.exe.
This opens a window which gives me three options on the left to select from

Pinnacle 710-USB Crossbar
Integrated Webcam
Pinnacle 710-USB

On the right is two buttons; 'Enumerate the loathed crossbars' & 'Open selected crossbars'.

Highlighting anything and clicking 'Enumerate the loathed crossbars' doesn't seem to do anthing.

When I highlight 'Pinnacle 710-USB Crossbar' and click 'Open Selected Crossbar' I get a properties window open where I can select Input & Output. I choose 'Video SVideo In' for the Input and click Apply & OK.

When I highlight 'Pinnacle 710-USB' and click 'Open Selected Crossbar' I get a properties window open with tabs along the top for; Pinnacle / Video Extensions / Audio Extensions / Video Decoder / Video Proc Amp.

Which combination should I be choosing?

Quote:

Low-quality Easycap garbage,

I was only using the old Roxio to see if VirtualDub would receive a signal from it. It does. So I know the VCR is working, I know that VirtualDub accepts and shows a signal (from Roxio) and I can select S-Video as source (when Roxio plugged in). I know the laptop sees the 710-USB because it disappears from Crossbar Thing and VirtualDub when not plugged in. So the problem really is getting VirtualDub to let me select a video source.

Could this be because the driver isn't loading into VD? Would VD let me select the 710-USB even if the driver wasn't right?

I have both PCLEUSBx32.exe and Pinnacle_Video_Driver_64bit.exe downloaded. I tried running both. Are they interfering with each other? When I run the PCLEUSBx32 I choose Pinnacle Systems 5xx/7xx and click 'Next' (other options being 'Dazzle DVC 130/170' & 'Dazzle DVC90/DVC100').

When I enter Device Manager and select System Devices I see 'Pinnacle Marvin Bus'. I right click properties and is says device is working properly / version 2.1.29.0 / date 2006 and that it's located in system32\DRIVERS\MarvinBus.sys

I should note again that I don't think I have the SysWOW folder on my OS.

That's probably all the info I have right now. If you have any more ideas on how to get VD to let me select S-Video as a source I'd be super grateful.

Thanks again

lordsmurf · #6 05-25-2024, 02:58 PM

That laptop is not properly setup, and must be wiped and re-done. Look at the Dell tag on the bottom of the laptop, or perhaps under the battery. This assume the seller wasn't entirely shady, and removed it. This is precisely why I so often warn others about buying items from eBay. There should be no need to buy anything -- and noting that you can no longer by Win7 from Microsoft, only shady sites and shady eBay/Amazon seller.

Win x86 (32) doesn't have SysWOW.

I think your entire issue here is that the system is screwed up. It's not worth tackling the capture card aspect until the OS is properly installed, using the Dell tag. I can help you, but I'll need that tag ID PM'd.

Also noting I will be slow to reply on this, I'm 2x busy this week.

CaptureDJ · #7 05-25-2024, 07:40 PM

Honestly, no rush. I’ve been dallying on this for long enough. I appreciate any help I can get. Anything to get better results than the Roxio.

I (think I) have attached some pictures from the bottom of the Dell. I assume these are the tags.

Info as text:

Service Tag: BZTVN12

MAC Address: 34E6D70D1D92

Express Service Code: 26111106902

Thank you

lordsmurf · #8 05-25-2024, 08:10 PM

I can check the service tag for you.

I don't want to skip too far ahead, but I want you to be prepared and ready:
You'll need to get the internet working on the laptop, preferably wired (not slow wireless). You'll have to download the Dell image -- something I'll tell you how/when to do, nothing something you'll do now on your own -- which is 4gb max, size varies per tag. When downloaded, you'll have to insert a flash drive that can be wiped/formatted, as the Dell software will turn it into a boot drive.

This process is not too bad, but it somewhat difficult and non-obvious the first time you do it.

Not all M4800 make great capture systems, either. Some of the hardware is terrible to work with, especially the minimum and maximum spec machines. Both "cheap junk" and "too fancy for it's own good", at those extremes. I'll know everything about the hardware with that tag.

With these Dells, there's is almost always a USB update that is needed. There's actually more to update, but it gets fiddly, so cross your fingers, I'm hoping we can avoid those. Those other updates help, but not if you don't know what you're doing. Better to just leave it as-is, for the non-USB updates.

CaptureDJ · #9 05-26-2024, 02:50 PM

Quote:

I can check the service tag for you.

Thank you. I can get set up on a non-WIFI connection. I'll purchase a USB tomorrow.

This sounds like something I might need to do when you're available too? I'll DM you my mobile number and we can whatsapp chat if that's easier than making comments on this thread. I'm in the UK so I'm guessing there's a time lag. It's 850pm now.

One question, can I keep the USB for to always start up the laptop? That way I can use the built in hard drive for capture? Or is that not recommended?

Thanks again

lordsmurf · #10 06-13-2024, 09:59 AM

Quote:

Originally Posted by CaptureDJ

Thank you. I can get set up on a non-WIFI connection. I'll purchase a USB tomorrow.

This sounds like something I might need to do when you're available too? I'll DM you my mobile number and we can whatsapp chat if that's easier than making comments on this thread. I'm in the UK so I'm guessing there's a time lag. It's 850pm now.

One question, can I keep the USB for to always start up the laptop? That way I can use the built in hard drive for capture? Or is that not recommended?

Thanks again

The USB can be kept, and reused to always refresh the system to virgin/default. It's essentially the Win7 x64 installer, customized by Dell.

This works better if the laptop uses SSD, not HDD. I suggest the mSATA for boot, use the SATA for data. A good mSATA is about $10 now. Those are old, unpopular, nobody wants them.

kimblerulez · #11 06-13-2024, 11:48 AM

Agree with L.S. The system needs reinstall. Dells are very capable of doing this using win 10, I have four of them tasked as such with Pinacle 710 USBs. Don't mix HDDs and SSDs. When you get to this point, remember to leave the crossbar thing open and only MINIMISE it to the task bar. I also suggest following this guide TO THE LETTER for installing HuffyUV.

https://lifeofageekadmin.com/install...ows-10-64-bit/