Got a report from a client indicating that their deliverables are not playing on their TV. Only information I was able to obtain was their TV is a "Sony Bravia 4K UR2", of which, I am having a very hard time finding information on online. Sony has always been very strange with their TV models and the UR2 seems to fall under an umbrella of different Sony 4K TVs.
The encoded files I made have been tested and confirmed to play through different Blu-ray players, smart TVs, Mac, PC, Android and Apple iPhones, but this model they have has me dumbfounded.
I've heard that some smart TVs are counterintuitive and act as "dumb" TVs in the context of USB playback, but not sure which those are unfortunately. Anyone have any suggestions for proper encoding to play on newer Sony TVs? Particularly those with Android TV and Google TV?
MediaInfo below for one of the files:
Code:
General
Complete name : 1_VHS.mp4
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.02 (qt )
File size : 3.97 GiB
Duration : 2 h 3 min
Overall bit rate : 4 620 kb/s
Frame rate : 59.940 FPS
Encoded date : 2024-06-09 19:29:11 UTC
Tagged date : 2024-06-09 19:29:11 UTC
Writing application : Blackmagic Design DaVinci Resolve
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings : CABAC / 10 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 10 frames
Format settings, GOP : M=1, N=15
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 h 3 min
Bit rate : 4 552 kb/s
Width : 702 pixels
Height : 472 pixels
Display aspect ratio : 3:2
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.229
Stream size : 3.91 GiB (99%)
Encoded date : 2024-06-09 19:29:11 UTC
Tagged date : 2024-06-09 19:29:11 UTC
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.601
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : 2 / 40 / mp4a-40-2
Duration : 2 h 3 min
Bit rate mode : Constant
Bit rate : 64.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 56.4 MiB (1%)
Default : Yes
Alternate group : 1
Encoded date : 2024-06-09 19:29:11 UTC
Tagged date : 2024-06-09 19:29:11 UTC
Other
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 2 h 3 min
Frame rate : 59.940 (60000/1001) FPS
Time code of first frame : 01:00:00:00
Time code of last frame : 03:02:59:26
Time code, stripped : Yes
Language : English
Default : No
Encoded date : 2024-06-09 19:29:11 UTC
Tagged date : 2024-06-09 19:29:11 UTC
