NOTE: I'm going to seem unusually mean in this post, towards the reviewers, but I honestly get annoyed by the current state of online reviews....
Take a comment like this:
Quote:
and JVC doesn't stand behind their product
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This doesn't even mean anything. It's a statement made from anger, and nothing more. In fact, JVC actually goes quite a bit out of its way to please customers, from my experience and observations over the past decade. The DVD recorders that had bad capacitors, for example, that were repaired years out of warranty, free of charge. The older Japanese-owned companies are especially consumer-friendly.
Or a comment like this:
Quote:
known problems with some tape brands
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Known to who? Another dozen or so whiners online? That's not a "known problem". A "known problem" is one that is acknowledged by the company or a respected source. Not anonymous random yahoos online.
I really liked this one:
Quote:
I requested a refund and they said it wasn't possible to get a refund
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Yeah, I don't think that's going to happen. For starters, the price paid by the consumer is way above and beyond what the manufacturer charged the store.
Something like this is often dubious, too:
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I even tried to contact the upper level Managers of JVC in America and got no response at all.
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If I really wanted a response from JVC, I could surely get one. The trick here is to learn who to contact. This person probably wrote an e-mail to a generic e-mail address, and then gave up. You'll also find that many companies won't reply to e-mails from "LovePuppy89@aol" or something equally silly. No real name, no reply.
This is a typical review, very tell-tale of user errors:
Quote:
it didnt work... then got the second one and have the same problem. DV simply doesnt work
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I'm reminded of ISP tech support calls, where somebody calls up and says "the Internet's broke" and "it don't work". After troubleshooting the issue, it's not uncommon to learn the cable is unplugged, or that the power in their house is off (using laptop on battery). Imagine a really bucktooth redneck reading this review aloud!
The third person on that same site is the same person from the first site. It's all anger, and little substance. More details this time, but not very many. Quoting telephone operators at JVC is also rather amusing, when you consider those folks are often just as clueless as Best Buy salesmen, reading from a script. Take anything said over the phone by call center staff with a grain of salt. I have great stories about calling Charter Internet, and being told things like "Firefox doesn't work with our internet services" or "you're can only connect one computer at a time to our network".
At
Amazon, I see several Mac-heads angry about how firewire and FCP connectivity works. Mac users tend to be a special breed all of their own, sometimes their comments are ridiculous. I see several comments where Mac users expected or assumed it would do something not advertised, and then griped/whined about it when such a feature was not present. That's user error, not JVC error.
My thoughts...
What I see written is about 90% cry-babying online, and maybe 10% useful information. What I'm observing here is that this particular deck
might have some problems playing miniDV tapes created on the higher-end DV cameras from Sony and Canon. Given that DV is a standardized format, or is supposed to be, then either JVC (or Sony/Canon) is doing something unusual in its playback/recording of the DV25 consumer recording format.
Honestly, you should use a camera to transfer DV. Or a much higher-end DV-only deck.
The biggest reason to have this exact JVC deck is to convert S-VHS to DV, or to play out S-VHS through analog outputs (good S-VHS playback with TBC, etc). I think some folks are getting lost as to the purpose of this deck -- it's not really designed to be a DV player. At one point in time, converting S-VHS to DV was popular in the broadcast industry,
(although that wisdom is now being reconsidered).