No sound from Pinnacle 510 USB?

Gary34 · #1 03-14-2025, 11:49 AM

I am getting no sound from my Pinnacle 510. I know it’s not the card because I just got it from LS and my Pinnacle 710 started doing the same thing before I bought this. It’s probably something simple I’m
Just not sure what it is.

lordsmurf · #2 03-14-2025, 12:04 PM

VirtualDub audio preview enabled?

Gary34 · #3 03-14-2025, 12:09 PM

Yes preview is enabled? I did a test capture and got no audio also and when I did that capture I had capture audio selected. There’re no option to adjust audio or anything on my crossbar.

Aya_Rei · #4 03-14-2025, 01:35 PM

Think LS means audio preview when capturing, not having the audio be captured to begin with. It's suggested to disable audio preview.

I know I had this problem before, remember messing around with what capture source VirtualDub uses.. sadly I forget how I solved it.

Gary34 · #5 03-14-2025, 03:36 PM

The audio is working now. I'm not sure what happened there.

lordsmurf · #6 03-14-2025, 04:10 PM

You may have one of these in your system.

Gary34 · #7 03-14-2025, 05:34 PM

Quote:

You may have one of these in your system.

Haha yeah that is probably it.

Gary34 · #8 03-15-2025, 02:00 PM

I can get sound now out of my Pinnacle 510 but I have no control of the sound through software. I installed the 64 bit drivers from https://www.digitalfaq.com/forum/vid...capturing.html When I tried to install PCLEUSB2x32 is says ##IDS_DIFX_X86##. I’m trying to install on a Windows 7 PC. It’s an install of a windows 7 home premium I got off the disc and I have no internet access on that computer.

Gary34 · #9 03-23-2025, 02:00 AM

While I was at work today my wife started trying to connect the Pinnacle 510 to pinnacle software on her windows 11 laptop and when I came home I used my install disc of Pinnacle Studio Plus Version 11 on my windows 7 offline PC. I was able to adjust the audio in Pinnacle Studios. I did a small test capture on a regular VCR.

I then closed Pinnacle Studios and opened crossbar thing. Then I opened my 510’s audio I now can connect and adjust the audio. I have more options than just adjusting the video proc amp.

I opened Virtualdub 1.9 and did a small test capture. Everything works well now!

I am glad that it is working.